Information

  • How to register

    We are happy to register new patients who live within the practice area.

    We do not discriminate on the grounds of your: race, gender, social class, religion, sexual orientation, appearance, disability or medical condition.

    If you would like to register with the surgery please visit the surgery and speak to one of our reception team.

    If you have a medical card from your previous practice you can bring it with you.

    Please print out and fill in NHS Form 'Family doctor services registration' and bring this with you. You can find a copy of this form by clicking here.

    Please print out and fill in our patient questionnaire and bring this with you. You can find a copy of the questionnaire by clicking here.

    You must bring proof of identification, such as a valid passport, driving licence or identity card. You must also bring a document that gives proof of your address such as a utility bill (e.g. gas, electricity or telephone), Council Tax bill or a tenancy agreement.

  • Patient Participation Group

    We like to know what our patients want from the Health Centre. We therefore have a selection of patients on our Patient Participation Group (PPG).

    We meet every now and again to get feedback and ideas. We also contact them if we need specific information.

    If you would be interested in joining the PPG, please contact us - we will always welcome new members.

  • Volunteering at the Health Centre

    We have a small team of volunteers who help patients who are elderly, housebound or in need of some friendly support. This is being done in partnership with community service volunteers who run the Retired and Senior Volunteer Programme (RSVP).

  • If you are over 50 and a patient here, please consider joining the team. Contact Sue Yates on 0117 3737 107 for more information.

    The volunteer drivers bring patients to the Health Centre for an appointment and take them home by car. We have a driving co-ordinator who arranges this between the driver and patient.

    We also have a Befriending Co-ordinator who supports our volunteer befrienders. Our befrienders generally visit a housebound patient once a week. A DBS check is required and training is provided by RSVP. The Horfield Health Centre volunteers meet for lunch 4 times a year. The volunteers are supported by Sue Yates in the treatment room and Dr Jane Edge, GP partner.

    If you would benefit from low cost transport to the surgery (a £2 donation is suggested) or would like to have a regular visitor, please contact Sue Yates 0117 3737 107 for further details.

  • Language line translating

    If English is not your first language, then going to see a doctor may be difficult.

    To help you, we have translators available. The service operates over the phone, and we can access it when we need to. Please let our reception team know you need this service when you book an appointment.

  • Feedback

    We always like to know about things we do well – and also things we do not so well. Please contact Peter Maynard, the Practice Manager, if you want to provide feedback.

    After an appointment, you may also receive a text message asking for feedback. This is known as the Friends & Family Test. Please complete this as it helps us understand how we are doing.

    Alternatively you can rate us on NHS Choices