Information

How to register

We are happy to register new patients who live within the practice area.

We do not discriminate on the grounds of your: race, gender, social class, religion, sexual orientation, appearance, disability or medical condition.

Due to covid-19 regulations, if you would like to register with the surgery, you will need to complete two forms and send them to us via email or post them through our external post box.

Please print out and fill in NHS Form 'Family doctor services registration'. You can find a copy of this form by clicking here. You can email a signed copy of this using the camera on your phone if you have one, or drop it through our external post box.

Please print out and fill in our patient questionnaire or you can complete this online and email it to us. You can find a copy of the questionnaire by clicking here.

You must provide proof of identification, such as a valid passport, driving licence or identity card. You must also provide a document that gives proof of your address such as a utility bill (e.g. gas, electricity or telephone), Council Tax bill or a tenancy agreement. Please also provide information on any immunisations that were given outside of the UK.

Due to the COVID-19 pandemic, please email your forms and identity documents to horfield.health@nhs.net

Social Prescribing

What is Social Prescribing? It is a free service linking patients to extra services and support within your local community and Bristol. You can be referred by your GP.

How does Social Prescribing work? You can access up to six 1:1 sessions based at your GP practice. Together we can:

  • 1. Explore what is important for your health and wellbeing;
  • 2. Identify the local activities and services you can benefit from;
  • 3. Gain support and encouragement to start using services that can help you

How can Social Prescribing help? We can link you with many services and community support groups. These may include: 

  • Arts, gardening and creative activities;
  • Physical activities and healthy eating;
  • Housing, benefits and financial support and advice;
  • Employment, training and volunteering;
  • Education and learning;
  • Befriending, counselling and specialist support

Healthwatch

Share your experiences of using health and social care services: 

https://www.healthwatchbristol.co.uk/share-your-views

Every Mind Matters

Having good mental health helps us relax more, achieve more and enjoy our lives more. Please click this link to find expert advice and practical tips to help you look after your mental health and wellbeing. Why not answer a few quick questions and develop your own mind plan? 

VitaMinds: Free Mental Health Services

VitaMinds are an NHS funded service which helps people get access to psychological therapies, You can self-refer to this free service by clicking here: Self-Refer to VitaMinds

They also have a 24hr support line on 0800 0126549 or https://www.vitahealthgroup.co.uk/nhs-services/nhs-mental-health/bristol-north-somerset-and-south-gloucestershire/247-support-connect/

They have a poster explaining their services - click here to view information

Patient Participation Group

We like to know what our patients want from the Health Centre. We therefore have a selection of patients on our Patient Participation Group (PPG). We meet every now and again to get feedback and ideas. We also contact them if we need specific information. If you would be interested in joining the PPG, please contact us - we will always welcome new members.

Please click here to view the latest meeting minutes.

Feedback

We always like to know about things we do well – and also things we do not so well. Please contact Peter Maynard, Executive Partner, if you want to provide feedback.

After an appointment, you may also receive a text message asking for feedback. This is known as the Friends & Family Test. Please complete this as it helps us understand how we are doing.

Alternatively you can rate us on NHS Choices

GetUBetter App now available

A new free app for musculoskeleteal conditions is now available for our patients. you can self-refer or be referred by a GP or Physiotherapist. Click here for more details.

Green Impact - Awarded Silver for 2021!

Green Impact is the sustainability accreditation scheme started in 2006 by the National Union of Students (NUS UK). Over 500 different organisations now take part, including universities and colleges, local authorities, NHS Trusts, General Practices and Dental Practices.

Building on NUS UK's campaign and programmes, Students Organising for Sustainability (SOS-UK) is the new educational charity that runs all the Green Impact programmes. SOS-UK aims to harness the desire of students and young people to respond to the climate emergency and lead society to a better future. Horfield Health Centre are proud to take part in reducing our carbon footprint.

For more information, please click here.

Carers

If you provide unpaid support to someone (e.g. friend, relative, partner) who, because of illness or disability, could not manage without you, you can be described as their carer. Caring for someone can affect your own health and wellbeing and we want to find ways to help you stay well and continue caring for as long as you want to.The only way we can do this is if we know about you!

To tell us you are a carer, please complete this form and either hand back to reception; email horfield.health@nhs.net or post it to us. We will then add you to our carers register.

 

Language line translating

If English is not your first language, then going to see a doctor may be difficult.

To help you, we have translators available. The service operates over the phone, and we can access it when we need to. Please let our reception team know you need this service when you book an appointment.

 

Health and Care Video Library

We're committed to making health information easy to access and easy to understand which is why we are thrilled to share the new national Health and Care Video Library. FInd simple advice, how-to videos and what to expect guides on a wide range of topics including pregnancy, diabetes and physiotherapy. Also available as an app. Click the button below to see for yourself: